DepositsIn some cases, products in your order may be delivered on a pallet or in a reusable container, or may be an associated item such as a lawn spreader for turf underlay. In this case you will be charged a deposit for the extra item. This deposit is refundable, provided you return it in good condition.
Efficient and On-Time Delivery
With landscaping products, delivery is a critical part of your order. We have access to a large fleet of trucks, including nippy little tippers, 32-tonne truck and dog combos and a range of crane trucks, up to a reach of 21 metres.
We have the right truck for every delivery and we'll put your products where you need them. Fences, swimming pools, even buildings, are no obstacle to our crane trucks. We've even used our cranes to help out on landscaping projects, moving trees and other bulky or heavy items into the right position. If a crane truck is delivering to your site, just let us know if you would like us to do any extra lifts (charges apply).
Whatever truck brings your delivery, we will keep you informed of its arrival time via texts. On the day of delivery, we will send you the exact arrival time, plus the truck number and driver's name. You don't have to be on site for the delivery. Let us know where you would like your products positioned and our driver will put them in place and send you a photo so you know they are there.